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Customer Service

Registered customers can retrieve license information from this page (such as order history, product keys, and a copy of the license certificate). Requested license information will be sent if the data you provide matches with the record in our database.

Maintenance status

If you have maintenance service for your product, you can view its maintenance status here. Enter your product key, license no., or maintenance ID and click 'Search'.

Maintenance status

e.g.) 123456-123456-123456, MIDx, LSx

Resend the purchase history

Please type in your email address that is registered in our database, to receive your purchase history including the product key immediately.

Resend the purchase history

Resend license certificate

Please type in your product key, then we will send the license certificate to the registered email address..

Resend license certificate

e.g.) 123456-123456-123456

I lost both my product key and email

Please send your purchase information to our sales representative at sales @ netsarang.com Include as much information as you can about the order such as order number, order date, your name, company name, and etc.